Job Details

  Amy Young

  • Job Title

    Food Service Supervisor - Subway Crossfield Alberta


    901 Laut Ave, Crossfield, AB| Alberta

  • Job ID




    Date Posted


    Expiry Date


  • Type Of Job

    Full Time


    CAD $15 per hour 40 hours per week

    Min. Experience

    3 Years & More

    Min. Education

    Secondary (High) School Graduation certificate

  • Employer Name

    How To Apply

Job Details

Role Overview

A Food Service Supervisor is competent in running a shift and is responsible for the accurate balancing of that shift.

A Food Service Supervisor serves and adds value to customer needs in an efficient and friendly manner.  This position promotes Subway brand awareness and ensures hygiene standards are met.

Job Description

Key Accountabilities

Customer Services 

  • Friendly, prompt and efficient customer service
  • Process text and fax orders in an efficient and timely manner
  • Prepare all orders as per SUBWAY® store procedures
  • Process all Point of Sale transactions in an accurate and timely manner
  • Respond to customer enquiries
  • Deal with difficult and irate customers
  • Provide information on products
  • Up-sell on Promotions and Specials
  • Training of new Sandwich Artist™ as required

Store Merchandising

  •  Receive deliveries and check in stock
  • Daily bread counts
  • Food preparation including bread and cookie baking
  • Complete weekly and monthly stock takes
  • Ensure stock control is maintained and rotated
  • Receive deliveries and check in stock 

Food Safety

  • Comply with Food Code of Practice
  • Ensure food is prepared and storage and preparation areas are maintained according to Health & Safety and Audit standards
  • Carry out temperature checks and record as per company process
  • Complete daily and weekly cleaning schedules as per cleaning chart


Security & Loss Prevention

  • Take precautions to prevent theft of, and damage to, the stock or store
  • Follow company security procedures and secure cash and stock from loss or theft
  • Monitor and report any suspicious activities
  • Document all equipment malfunctions and follow-up action

Cashier Operations

  • Count end of shift monies and drop in safe
  • Complete administration accurately

Occupational Health & Safety

  • Follow safety procedures to prevent injury
  • Provide a safe work environment for employees and customers

Personal Qualities

  • Maintain high personal presentation in the provided uniform (including black shoes and correct name badge) SUBWAY® and customer expectations
  • Work as a team member
  • Complete training courses as directed by the Subway Manager

Key Challenges

  • Ensure customers are served in an efficient and friendly manner
  • Maintain high personal standards in both presentation and work habits
  • Ensure that Health and Safety standards are met
  • Complete daily work routines in an efficient and timely manner

Specific Skills

Supervise and co-ordinate activities of staff who prepare and portion food, Estimate and order ingredients and supplies, Ensure food service and quality control, Maintain records of stock, repairs, sales and wastage, Prepare and submit reports, Supervise and check delivery of food trolleys, Establish work schedules, Additional Skills: Establish methods to meet work schedules, Train staff in job duties, sanitation and safety procedures, Address customers' complaints or concerns

Please apply inn person or